Firefly Design LLC

Product Design Consulting

Refund Policy

Returns of unopened items are accepted for any reason within 14 days of receipt.  Before returning any items you must contact us first.  You will be given a return authorization number which must be included with the returned items.  Shipping costs are non-refundable.  Return shipping is the responsibility of the customer.  You will be responsible for paying for your own shipping costs for returning your item.